Billing options

Billing options are largely dependent on the configuration of your Dscout account and subscription. If you have questions about your subscription, contact your Dscout Account Manager for more information.

Add a credit card to your account

If you want to pay participant incentives using a credit card, you can add one to your organization’s account.

Note: Only Account Owners, Admins, and Researchers can add a credit card to your Dscout account.

To add a credit card to your Dscout account:

1

In the Dscout side navigation, click the name of your Dscout account. The account drop-down is displayed.

2

Click the Settings (gear) icon beside your Dscout account. The account settings page is displayed.

Note: If your Dscout account has workspaces, be sure to click the Settings (gear) icon beside the top-level account in the list. Otherwise, you’ll open the Workspace settings modal instead.

3

On the account settings page, open the Settings tab.

4

Select Billing in the left sidebar.

5

Click the Add card button. The add card modal is displayed.

6

Enter the requested card details.

7

Click Add card.

Now, your card has been added to your Dscout account. You can use this card to pay out participant incentives for your studies.

Project-based accounts

If you do not have a subscription to Dscout, and are working with us on a per-project basis, you will generally have the option to pay for your project by invoice or credit card.

You'll pay for your project up front, including estimated incentive costs.