Can I do international research with dscout?

Yes. The dscout app works for participants in any country as long as they're using an iPhone running iOS 10 or newer or an Android phone running 5.0 or newer–and have a network connection. And in some cases, you'll be able to screen from dscout's own scout pool to meet or supplement an international recruit (particularly if you're doing work in the UK.)

dscout's primary support team in US based, English speaking, and available from 9-5 CT. But if you need help with translations or international recruiting/ moderation, you can contact us at sales@dscout.com for a custom quote.

PRO TIP: If you are conducting research in China or another country where the App Store or Google Play may not be available to your participants, contact us at info@dscout.com and we can investigate sending you the latest version of the dscout mobile app for Android directly to distribute to your participants.

Just keep in mind that you, a colleague, or a hired translator will need to be able to write instructions, questions, read replies, and offer support in whatever language you'll be conducting research in. And as you'd imagine, recruiting and managing scouts who speak different languages and live in different times zones requires careful planning to ensure your expectations are met.

What languages does dscout work best in?

As long as your participants have some familiarity with English, you can use dscout to conduct research in any language. However, in addition to English, the dscout app can be localized in:

  • German (Deutsche)
  • Spanish (Español)
  • French (Français)
  • Japanese (日本語)
  • Chinese (中文)
  • Korean (한국어)
  • Brazilian Portuguese (Português)

This means that if your participants have their phones set to one of the above languages, then all the hard-coded text in the dscout app will automatically be displayed in your participants' native language! (If they have their phone set to some other language, dscout will default to English.) 

In the example below, you'll see that all hard-coded text (like button copy) is in Spanish, but the dynamic text is still in English. To have the dynamic text be in Spanish too, the researchers in charge of this project would just need to write titles, instructions, and questions in Spanish.

To have the static, hard-coded text in the invite emails and in-app push notifications that you send your mission participants set to a specific language, just select the one you'd like to use from the dropdown menu in the dscout mission builder as shown below. Just remember that if you want the dynamic, body text of your emails to ALSO be in a different language, you have to actually write in that language.

English : Entry, Mission, Opportunity, Part, Scout
Chinese: 答卷, 任务, 机会, 部分, 情报员
French: Entrée, Mission, Proposition, Part, Scout
German: Einträg, Mission, Gelegenheit, Teil, Scout
Japanese: エントリ-, ミッション, チャンス, パート, スカウト
Korean: 항목, 미션, 기회, 파트, 응답자
Portuguese Entrada, Missão, Oportunida, Parte, Scout
Spanish: Entrada, Mision, Oportunida, Parte, Scout

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