Troubleshoot the Dscout MCP

Note: The Dscout MCP is currently in closed beta, meaning only certain users have access and the feature will undergo changes prior to general availability. For more information, contact your Dscout Account Director.

While hopefully a rare occurrence, you may run into issues when using the Dscout MCP. Refer to the errors or situations below for guidance on how to get moving again:

Authentication error

The Dscout MCP uses your standard Dscout credentials for authentication. Verify you're entering the correct email and password, or using the correct SSO method, when prompted.

Account not approved/available

The Dscout MCP only works on Dscout accounts that it's been granted access to. If your AI tool has trouble accessing your Dscout account, reach out to your Dscout Account Owner or Account Director.

Figma/prototype error

If the MCP is struggling with a Figma file or prototype, there may be a permissions issue with the file itself. Ensure you have access to the file yourself, then verify your AI tool also has access.

For example, you may need to reconnect your Figma connector if you're having trouble accessing a Figma prototype.