For the complete documentation index, see llms.txt. This page is also available as Markdown.

Incentives in Dscout vs UserTesting

Incentives play a critical role in motivating participants and ensuring you receive high-quality data. Unlike UserTesting, where incentives are standardized and preset, Dscout empowers you to choose incentive amounts you feel are fair for the effort you’re asking participants to put forth. This lesson explains how incentives are determined in Dscout as well as how participants are actually paid for completing a study.

How are incentives set in Dscout?

In Dscout, incentives are set at the study level, giving you full control over how much participants are paid. For example, a usability test with thirty questions will typically warrant a higher reward than a media survey with fifteen questions. However, depending on the questions you’re asking, that may not always be the case. So, Dscout leaves it up to you to find an incentive you feel appropriate.

Tip: While we leave determining incentives up to you, of course we have some recommendations. Reach out to your Research Advisor for guidance. Or for some standard recommendations, see Recommended mission incentives.

When are incentives paid in Dscout?

You’ll set a study’s incentive before you open the study to participants, and participants will see that incentive before they begin. However, when payments are processed depends on the study type. Here’s a breakdown:

Study type
Payments processed

Media survey

Automatically after a seven-day hold in which you can review each response for quality.

Usability test

Automatically after a seven-day hold in which you can review each response for quality.

Diary study

Upon request of the researcher. The Dscout team will take it from there.

Interview

Upon request of the researcher. The Dscout team will take it from there.

Now that we’ve covered how incentives differ between UserTesting and Dscout, you’re ready to move on. Next, we’ll recap what you’ve learned in this course and offer some next steps to kickstart your research in Dscout.