Question Types in New Express

Note: This document offers guidance for using our New Express product. For guidance on this topic relevant to our Legacy Express tool, click here. Not sure which version of Express you’re using? Check out this handy guide!

In New Express missions you can include unlimited questions and photo prompts, and up to 3 video prompts. 

Any knockout questions used to automatically disqualify scouts based on their answer choice should be included in the ‘Recruit’ tab of the Express mission. There can only be 5 single or multi-select knockout questions in Express. These applicants will be skipped to the end and marked as a “bad fit."

Click on the links below to read about all of our question types:

(Please note: only single and multi-select questions are available in the Recruit tab of Express.)

• Checkpoint
• Media Response (photo, video, or screen recording)
• Open Ended
• Multiple Choice
• Ranking
• Number
• Scale

Checkpoint

Give scouts a breather or additional context without asking a question.

Media response

Ask scouts for unlimited photos and up to 3 videos in a New Express mission. 

• Photo: PNG and JPEG files accepted
• Video (30, 60, or 120 seconds): MP4 and MOV files accepted; max recording length is 2 minutes.
• Screen recording: Ask scouts to record their phone's screen for up to 2 minutes. If you want scouts to explore a prototype or website, you can set the screen recording type to link and share a URL for the scouts to click on. For more general screen recordings, set the type to "app." Just a heads up, screen recording questions count as a video question.  (Check out the guide we provide to scouts on how to screen record here!)

Open ended

Ask scouts for an open-ended, written response:

• 140 characters: limits scouts to 140 characters for their response.
• No limit: does not apply a character limit to the question response.

Multiple choice

• Single select: Limit scouts to 1 answer option.
• Multiple select: Allow scouts to select multiple answer options. In addition to knockout logic, multiple select questions allow you to include must-select logic. Use this logic to designate response choices that scouts must select to qualify. 

Multiple choice programming options:

• Randomize choices: use this to present multiple choice answer options in a random order to scouts.
• "Other (Tap to Type)": use this to provide a write-in response option. Note that this option will always be anchored at the bottom of the list even when randomization is used.
• "None of the Above": use this to allow scouts to select "None of the Above." It will be excluded from randomization and cannot be chosen in combination with other response options.
• Disqualify if All Selected: Disqualify if All Selected is a toggle on multiple choice (multiple select) questions that will flag any scouts that select every option. This is on a per question basis, and shouldn't be enabled if you believe that a scout could truthfully select every option.
  • If a scout selects all choices on a multiple choice question (and Disqualify if All Selected is enabled), the scout will be rejected, and their application will be moved to Bad Fit in Screeners and not shown in Express Missions.
  • If “Other” or “None of the Above” is a response choice, a scout will be rejected if they select all of the programmed choices. “Other” and / or “None of the Above” do not need to be selected to disallow the scout for selecting all response choices.

Ranking

Ask scouts to rank your answer options (e.g. rank the following pizza toppings from best (1) to worst (6)).

• Rank all: ask scouts to rank all of the answer options listed
• Custom limit: ask scouts to rank at least x number of answer options, at most x number of answer options, or exactly x number of answer options listed.

Ranking programming options:

• Randomize rank choices: use this to present rank choice answer options in a random order to scouts.
• "Other (Tap to Type)": use this to provide a write-in response option. Note that this option will always be anchored at the bottom of the list even when randomization is used.
• Scouts can mark rank options as N/A: for "Rank all" ranking questions, use this to allow scouts to mark any rank choices that are not relevant to them as "not applicable." This option is not available for "Custom limit" ranking questions.

You can find a complete rundown of ranking questions and how to analyze the results here!

Number

Ask scouts to provide a number. (Be sure to specify the unit in your question prompt).

Scale

Provide scouts with a numerical scale for ratings. Scale questions allow you to specify a scale as large as 0-100.