When auto-recruiting participants for your mission, those participants will likely already have a Dscout account and be familiar with the platform. However, when inviting your own participants, that might not be the case—and they might come to you with questions when accessing your mission. This article outlines the process for participants accessing a Dscout mission for the first time so you can offer any answers they may need.
Account creation
Accessing the link to your mission for the first time, participants will be prompted to create a Dscout account.
Here, they’ll need to:
- Enter their first and last name.
- Enter their email address.
- Agree to Dscout’s Terms and Conditions & Privacy Policy.
- Acknowledge that the above information may be disclosed to you (the researcher).
Here’s how the account creation page looks to participants on desktop:
And here’s how the page looks on mobile devices:
If your participant has never used Dscout before, they’ll proceed directly to your mission. If they have used Dscout before, they’ll receive a verification email at their provided email address. These participants must first verify their email before proceeding to your mission.
Mission participation
Participants must access the mission on your selected device type. For example, if you’re conducting a mobile usability test, participants must open the mission on a mobile device. They’ll be prompted to switch to the correct device if they aren’t using it already. The Dscout mobile app will offer to send participants a link via email for them to access desktop missions.
Before they can begin the mission, participants will be guided through a quick hardware check to verify their responses can be recorded properly. Here’s how that page looks to participants:
And here’s what they see after clicking Begin activity:
Once the hardware check is complete, they’ll proceed to the first question of your mission.