Understand your users, test concepts, validate prototypes, and optimize products on your timeline with dscout’s comprehensive usability solution built in dscout Express.
Usability is the ability for someone to:
- Access your product or service
- Complete the tasks they need
- Achieve whatever goal or outcome they expect
dscout’s usability solution, built in our Express tool, enables you to capture meaningful insights into three areas to determine whether or not a product or service is usable.
- Effectiveness: Capture whether a user can accurately complete tasks and an overarching goal with both auto success and self-reported completion data.
- Efficiency: Accurately capture the user's effort and time to complete tasks and an overarching goal through time on task, clicks, and heat maps.
- Satisfaction: Capture how comfortable and satisfied a user is with completing the tasks and goal through task follow-up questions.
Usability tests on dscout can be run on a prototype or live website and the device type of your choice (desktop or mobile).
Usability testing device comparison (desktop vs mobile)
Usability tests can be run on either a desktop or mobile (beta) device. Both desktop and mobile usability tests are task-based usability tests, but there are some product feature distinctions which are listed below.
Build your usability test
- Setting up a Usability Test in Express
- How to use Task Questions in an Express Usability Test
- How to use Card Sorting questions in your Express Mission
- Figma Integration – Getting Started
Find the right participants
Field your usability test
Analyze the data
- Analyzing your Express Mission
- Heat Maps and Click Events for Figma Prototypes
- Flagging and excluding data
Learn more about usability testing from dscout’s People Nerds community: