Your computer must have a few things for dscout Live Desktop to work properly. This includes:

1. Working speakers (or headphones you can use), camera, and microphone. If you don’t have a built-in camera or microphone, external ones will work just fine.
2. Google Chrome web browser. You'll need to install and use Chrome as your browser during your Live pre-test and session.
3. A strong internet connection. During your Live pre-test, you'll be asked to test your internet connection. If the indicator turns yellow or red, consider moving closer to your WiFi router or connecting to your internet via ethernet cable.

For Live Mobile requirements, check out this article.

If you run into any issues with these steps, reach out to our Support team here for assistance.