User roles and permissions

Conducting good research is a team sport, and there are a few different roles each teammate might play. Whether you’re managing a Dscout account for your organization or in the thick of conducting interviews, here’s a comprehensive breakdown of what your role means for what you can do on the platform.

User roles

There are five possible roles a user might have in Dscout:

• Account Owner: The member of your organization responsible for managing your overall Dscout subscription, including plan renewal, new feature access, and more. There is only one Account Owner per Dscout account.
• Admins: Members of your organization who might do some research but mainly monitor user access, billing, and more.
• Researchers: Members of your organization who are in the thick of conducting research. These might be members of your research team, UX designers, or anyone else who wants to get feedback from real users.
• Contributors: Members of your organization who may occasionally conduct research but mostly want to be able to see the research others are conducting. Users may also be assigned this role if they only need access to certain Dscout tools. These users can build and launch usability tests, media surveys, and live interviews, but they only have read/comment access to screeners and Diary studies.
• Viewers: Members of your organization (or external stakeholders) who don’t need to conduct research directly but may want to see what research is being conducted. These users cannot build or launch research in Dscout.

Permissions by role

To learn which users can perform specific actions, use the table below:

Add new users

Account Owners, Admins, and Researchers can all add new users to your organization’s Dscout account. If you’re in one of these roles, you’ll add new users from the Account management page.

To add new users to your Dscout account:

1. Click the name of your Dscout account in the sidebar navigation.
2. Click the Settings icon. The Account management page is displayed.
   
   
3. Select the Users tab. The list of users across your account is displayed.
4. Click Add a user in the top left corner of the page.
   
   
5. Enter the new user’s First name, Last name, and Email.
6. Select a Role to assign to the user. Only Account Owners can designate someone as an Admin.
7. (If applicable) Select which Workspaces the new user should have access to.
8. Click Next.
9. Select the Projects the new user should have access to. Admins are added to all projects by default.
10. Click Add user.

Now, an invitation is sent to the email you entered, instructing the user to create their Dscout login. After creating their account, they’ll have access to the projects you selected. To change a user’s role, return to this page and select a new role from the Change role drop-down in that user’s row.