Granting camera and microphone permissions for desktop Diary parts [ALPHA]
Granting camera and microphone permissions
When you start a desktop part of a Diary mission, dscout will run you through your web setup, which includes granting camera and microphone permissions. Check out the steps below:
- To start a desktop part of a Diary mission, you’ll email yourself a magic link from the dscout mobile app. You’ll receive this email from email@example.com with Your magic link for Part ‘...’ of the ‘...’ Diary mission in the subject.
- Access this email and open the magic link in Chrome. The magic link expires in 24 hours and can only be used once.
- The magic link automatically authenticates you, so you won’t need to sign in again on desktop. If you see a message that your magic link has expired, you’ll need to navigate to the mission in the dscout mobile app and send yourself a new magic link.
- If you do not yet have the Google Chrome Diary extension installed, you will be prompted to install the extension.
- Once the extension is installed, click the Next button on the bottom of your screen to continue.
- A dialogue box will automatically pop up asking you give dscout Diary permission to use your Microphone and Camera. Click Allow. See below.
- On the bottom of your screen, click the Complete Setup button to proceed to your mission.
Note: If you are running macOS Catalina — version 10.15 — on your desktop, you’ll also need to ensure that Chrome is granted access to the new system-level Screen Recording permission, in addition to taking the steps above.
Troubleshooting camera and microphone permissions
If you've clicked on the Next button after installing the Chrome Extension, but the Camera and Microphone permissions prompts don't show up, try clicking on the Camera icon on the right side of the address bar. See below.
Clicking this option should either open up the permissions dialogue box or show that your camera or microphone has been blocked.
Managing Google Chrome Web Browser Permissions
Additionally, we recommend taking the following steps to make sure permissions are not blocked for dscout in your Google Chrome web browser:
- Open a Google Chrome web browser window.
- At the top right next to your address bar, click on the More icon. This icon will look like three dots stacked vertically and is known as a Kebab Menu icon.
- Click Settings at the bottom of the dropdown menu.
- At the bottom, click Advanced.
- Under Privacy and security, click Site Settings.
- Click Camera or Microphone.
- Check if dscout is blocked for Camera and Microphone. If it is, remove the existing exception by clicking on the Delete icon to the right of the site.