Creating and Managing Tags [BETA]
When analyzing your missions, you may choose to tag your entries. Tags are labels for identifying themes and/or keywords that are relevant to your project. These tags are shared across your team but are not viewable by scouts.
There are some key features of tagging in the dscout platform that this article will dive into:
- Creating and editing tags in the Tag Management page
- Applying a tag outside of the Tag Management page
- Using filters on Tag Management charts
- Reviewing responses and using filters on tagged response details page
- Exporting tag data
- Further information
Creating and editing tags in the Tag Management page
In Diary, Express, and screeners, you can navigate to the tag management page by hitting on “Entries” in the mission header and selecting the “Tags” option. In Live, head to the sessions tab and click “TAGS.”
For all dscout products, you can jump right in and create a tag in the existing “Ungrouped” tag group by hitting “+ New Tag.” As you create new tags, they will appear in its group chart with a “0” count, which indicates that the tag has not been applied to any response content yet.
To edit or move a tag, hover over the tag you want to adjust and click the pencil icon that appears. From there, you can change the tag’s title, move it to another tag group, or delete the tag altogether.
If you already have a sense for the tag groups you want to make, that works great too. You can click the “+ New Tag Group” button at the top of the page, just above the ungrouped tags. Once you have clicked this button, your “Untitled Group” will appear. Click on the more details icon on the right side and you'll be able to edit the name and tag group color, as well as provide an optional description of the group.
Applying a Tag Outside of the Tag Management Page
You can apply tags directly in a scout’s entry, via the open ended responses tab, or in the transcript of a session if you are using Live.
To apply a tag to an open ended or video response in an entry, you can either hit “Tag Response” below the question you want to tag, or you can highlight a section of the response and click “Apply Tags (#).” Either of these actions will cause a pop-up with a list of your existing tags to appear. If you have already created the tag that you want to use for this question, simply find your desired tag and click on it. If this is a new tag, type in its title and hit enter, which will allow you to indicate which group the tag belongs to.
The open ended response tab is a great way to hone in on one question and apply tags across a number of scouts. In the tab, you can choose the question you want to analyze and see all the responses to it below. To apply a tag, follow the same instructions described above.
To apply a tag in Live, navigate to a scout’s session, and then highlight the portion of the transcript you wish to tag, and follow the same steps described above for Diary, Express and screeners.
Using filters on Tag Management Charts
Once you have started tagging responses, you’ll be able to see a chart that displays the total number of responses by tag within each group. If you would prefer to see counts for the number of entries or scouts represented, you can use the options to the right of the “Show Count By” header at the top of the page.
In Diary, Express, and screeners, you are also able to apply filters when looking at the tag management charts to focus on certain groupings of scouts. You are able to filter on a number of different factors, including demographics, scout groups, responses to closed ended questions, and even other tags.
Reviewing Responses and Using Filters on Tagged Response Details Page
When looking at the tag management charts, you’ll notice that hovering over a tag with a count greater than 0 will show a tooltip that says “View Responses”. Click on the row of the tag to view all of the responses with that specific tag. In Diary, Express, and screeners, the grouping of responses will depend on which “Show Counts By” setting (response, entry, or scout) you are currently on. In Live, you will see the highlighted part of the transcript that you tagged.
In Diary, Express, and screeners, you are also able to apply filters based on attributes, such as scout group, demographic information, answers to closed ended questions, or other tags to hone in on the specific scouts whose entries include your chosen tag.
Exporting Tag Data
To export tagging data in Diary, Express, and screeners, click the export button (square with an arrow pointing into it) in the top right corner of the Applications view. Click on “Tags” to view the export options. You can choose to export tag counts, the tagged responses, or a list of your tag groups and tags, all of which download as a csv. As with all exports on dscout, any filters that you have applied will affect what is downloaded in your export. In Live, you can find these options by hitting “Export Tags” above the tag groups.
Now that you know the ins and outs of creating tags, managing tags, and the tag management tab, you may be wondering how to best utilize these features. To learn more about how we code and tag qualitative responses to gain a greater understanding of our data, check out this article from our very own People Nerds blog post.
If you have further questions about tagging feel free to reach out to someone from the dscout team.