| Available on | Included in the Dscout AI add-on |
| Applies to | Usability tests and live interviews |
Dscout’s AI identifies notable moments for usability tests and live interviews. Notable moments are key comments or decisions that a participant makes during a mission or session. For example, if a participant mentions they are having difficulty locating a specific element on a website, or if they don’t like a specific design, that’s considered a notable moment.
With notable moments, you can gain quick insight into the most important takeaways from a participant’s response. Plus, they serve as great suggestions for clips to use when making playlists of responses.
Usability tests
In usability tests, notable moments are generated on the mission level. This means they will be generated for every applicable question at once. And once generated, the results will be available for all collaborators viewing the same mission.
To generate AI notable moments in a usability test:
- Navigate to the Responses tab of your mission.
- Click the AI settings button in the top-right corner.
- Click Start AI analysis.
Generating notable moments typically takes a few minutes, but it can take a few hours if you have a high number of responses. Once generated, you’ll find notable moments under the AI notable moments tab when viewing your usability test responses. Here, you’ll see a list of important lines drawn from each task question in your mission:
Click any moment to see it in the context of the full transcript for that participant’s response or to turn it into a clip. In the Transcript view, the notable moment is highlighted for easy identification.
Once generated, you can show or hide notable moments from view by returning to the AI settings menu.
Interviews
In live interviews, notable moments are automatically generated at the end of each session. Once generated, you’ll find them above the transcript for individual sessions:
You can also access notable moments from the AI notable moments drop-down:
Click any moment to see it in the context of the full transcript.
To learn more about how Dscout AI can help speed up your research, see Dscout AI.
For information on how Dscout works to keep your data safe when building AI features, see AI privacy and security in Dscout.