Scout Help

Intro to dscout

• dscout Overview For Scouts
• Navigating through the Scout mobile app
• Creating a Scout account
• What's a mission?
• Applying to missions
• Best practices for applying to missions

See all 10 articles

Participating in Diary missions

• Participating in Diary missions
• What kinds of questions do I answer in an entry?
• Accessing closed missions
• Taking screenshots on your mobile device

Participating in Live missions

• Enable screen recording permissions for Live
• Poor audio/video quality during Live session
• Troubleshooting firewall issues
• Participating in Live missions
• What is dscout Live?
• Camera, microphone, and sound issues for Live missions

See all 13 articles

Participating in Express missions

• Participating in Express missions
• What does "low quality" mean in an Express Mission?

Payments

• Taxes and dscout rewards
• Connecting a bank account to your PayPal
• Withdrawing your funds from PayPal
• Confirming your email address with PayPal
• Adding an alias to your PayPal
• Troubleshooting a failed mission payout

See all 14 articles

Technical issues + troubleshooting

• Upload issues and troubleshooting steps
• Troubleshooting firewall issues
• Why aren’t my entries and media files uploading?

Account management

• Deactivating your account
• Enabling notifications
• dscout Scout app permissions
• Why does my profile say zero entries?
• Password and login issues
• Updating your Scout profile