Researcher Help

Welcome to dscout!

• dscout Overview for Researchers
• Working with dscout
• What is dscout Recruit?
• What is dscout Diary? (Researchers)
• What is dscout Live? (Researchers)
• Getting around the dscout researcher platform

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Recruit

• Setting up your screener
• Audience tab
• Viewing applications and selecting scouts
• Knockout questions
• Skip logic in screeners
• Web screeners

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Diary

• Building your Diary mission
• Designing your Diary mission
• Understanding missions, parts, and entries for researchers
• Launching your Diary mission
• Managing your Diary mission
• Communicating with scouts

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Live

• Setting up your Live mission
• Live scheduler
• Test mode in Live missions
• Inviting first-time scouts to a Live mission
• Launching your Live mission
• The Live Manage page

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Account management

• Understanding your researcher account settings
• Understanding your company dscout account
• Setting up two-factor authentication for researchers
• GDPR, privacy, and security
• dscout + Slack integration
• Billing options

FAQs + Troubleshooting

• How can I export my data?
• Does the dscout app only work on iOS and Android?
• Improving your Live call quality
• Troubleshooting Live for researchers
• Live Researcher FAQ
• How do I re-open a scout?

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