Caitrin
Articles
Submitting product feedback
Dscout allows users to send feedback and feature requests directly to the Dscout team using the Give us feedback feature, located on your Dscout home page and within the Help & Feedback button in t...
Relaunching closed Express missions & Recruit screeners
Now that your Express mission has closed, you may wish to add additional participants and receive additional responses. Alternatively, you may have closed your mission before it reached its n-size ...
AI Analysis
dscout now has built-in AI analysis features for both unmoderated (dscout Express and Diary) and moderated (dscout Live) research methods. This document will walk you through everything you need to...
Balance & Question Quotas: Two New Ways to Enhance Research Fidelity
dscout is excited to announce two new features intended to make finding participants more seamless and offer researchers more control: participant balancing and question quotas.
With participant b...
Upload an external video to Live
With Dscout's "upload session" feature, users can now bring moderated session recordings completed outside of Dscout to the platform, enabling in-platform analysis features regardless of where your...
Installing the dscout browser extension
Click here to download the dscout browser extension!
In order to participate in a desktop Diary or Usability test Express mission, you need to install our dscout browser extension, which is a small...
Live Camera and Microphone: Permissions + Access Troubleshooting
In order to participate in a Live Desktop mission, you'll need to grant dscout permissions to your computer's camera and microphone. Read more below on how to do this as well as how to troubleshoot...
Enable screen recording permissions for Live
If you are running macOS Catalina — version 10.15 — or later, you must grant access to the new Screen Recording Permission in order to share your screen during a dscout Live session. Changing this...
How to grant camera and microphone permissions for desktop Diary activities
Granting camera and microphone permissions
When you start a desktop activity of a Diary mission, dscout will run you through your web setup, which includes granting camera and microphone permission...
Camera and microphone issues in desktop Diary activities
If you’re testing your setup and our system doesn’t recognize your camera or microphone, try some of the troubleshooting methods listed below:
Camera issues
Microphone issues
Camera issues
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