Caitrin
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Participating in Live missions
So you've been invited to your first Live mission—congrats! In this article, you'll learn all about: How to accept your invitation Who your mission leader is and how to contact them Requirements f...
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Live Mobile: Participation Guidelines + Walkthrough
In this article you'll find a copy of the Live Mobile walkthrough from the mobile app along with some best practices and guidelines for a successful. Minimum device requirements Walkthrough Guide...
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dscout Overview For Scouts
We're so glad you're interested in learning more about being a research participant! If you're not sure what dscout is or want to learn more, below are a number of questions and answers that will h...
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Viewing applications and selecting scouts
Scouts will begin to submit applications as soon as your research advisor launches your screener. Use scout ratings, filters, and sorting tools to help pick scouts that are right for your mission...
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GDPR, privacy, and security
dscout is fully compliant with GDPR. We take privacy and security incredibly seriously at dscout. We strive to make dscout the safest, most secure place for you to do your in-context qualitative re...
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Understanding your Admin Overview
Users designated as an Account Owner on subscription accounts will have access to the Admin Overview. Here you’ll have an overview of key account details, including details about your account usag...
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Enabling notifications
When you first download the dscout mobile app, your notifications should already be enabled. If you want to change your notification settings, however, you can do so by accessing your mobile device...
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Navigating through the Scout mobile app
Welcome to the dscout mobile app! Learn more about our in-app experience by reading through one or all of the options below: The Explore tab The Invites tab The In Progress tab The Rewards tab The...
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Upload issues + troubleshooting steps for dscout mobile app
If your video or photo didn’t upload even though your entry appears to have uploaded properly, you'll receive an email from dscout notifying you of the upload issue with instructions on how to fix ...
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Why aren’t my entries and media files uploading?
There could be a number of reasons why your entries or media files aren’t uploading properly. The factors that affect the success of your upload can range from the size of your attached media file ...