First time participant flow in a mobile interview study

When inviting your own participants to an interview study, you might be curious what the experience looks like from their perspective. This article outlines the process for participants accessing a Dscout mobile interview study for the first time.

To learn more about the participant flow for joining a desktop interview study, see First-time participant flow in a desktop interview study.

Webpage signup

To recruit your own participants for an interview study, you’ll most often use a study webpage. With a study webpage, you can simply share a URL with the people you want to invite that allows them to sign up.

When participants visit your study webpage, it’ll look something like this:

When participants enter the requested information and agree to Dscout’s Terms and Conditions, they’ll land on a page like this where they’ll need to Accept mission:

Time slot selection

After accepting the invitation, participants will be able to select a time slot for their interview session:

If you have yet to publish time slots for your interview study, you’ll need to either follow up with your participants to schedule their sessions or assign them manually. For more information, see Manage time slots in an interview study.

Dscout app download

Once participants have selected a time slot, they’ll see a link to download the Dscout mobile app (or a QR code to scan to take them there):

If participants already have the Dscout app downloaded, they can click the link on this same page to Open Dscout.

After installing and opening the app, participants will see the interview study listed under In Progress on the Missions tab:

At the time of their session, they’ll tap the study and be brought to the Mission details page. Here, they can review a guide on how to screenshare during the session, then tap Join session:

Hardware setup

Tapping Join session will prompt participants to grant the necessary hardware access to the Dscout app, including camera and microphone permissions. They may be prompted to open their device’s settings to grant this access. Once they do, they’ll join the session waiting room until you start the call on your end:

If you’re ready to join a session yourself, see Join an interview session for more information.