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Upload an external interview session

If you complete interview sessions outside of the Dscout platform, you can still upload them for inclusion in your Dscout interview study. This lets you manage studies all in one place even if sessions themselves might be completed using different tools, including Zoom.

Transcripts are auto-generated for uploaded sessions as they would be for sessions conducted on the Dscout platform. Uploaded sessions can be assigned to participants invited to your study or participants you don’t want to invite to your study directly.

Note: Uploaded interview sessions use the same activity credits as sessions conducted directly in Dscout. For more information, see Activity credits.

Upload a session for an invited participant

If you’ve invited a participant to your study but decide to conduct the interview session outside of Dscout, you can add the session recording to your study manually and link it to that participant for easy analysis.

To upload a session for an invited participant:

1

Navigate to the Manage tab of your study.

2

Click Upload session in the top right corner of the page. The session upload modal is displayed.

3

Select Invited participant. A list of all invited participants is displayed.

Only participants who have accepted their invitation to the study are displayed. If you don’t see the participant listed here, ask them to accept their invitation to the study. Or, you can upload their session as an external participant. For more information, see Upload a session for an external participant.

4

Select the participant from the Name drop-down.

5

Click Next.

6

Click Choose file and select the file you want to upload.

Maximum file size is 4GB. Supported file types include .mp4, .mov, and .webm.

Click Upload.

Maximum file size is 4GB. Supported file types include .mp4, .mov, and .webm.

Now, your session is uploaded. Depending on the file’s size, this may take a few minutes to process. When the process is complete, the Scheduled time column will show the duration for the uploaded video as well as the time of upload. You can view the uploaded session by clicking View Session in the participant’s row or by navigating to the Sessions tab of your study.

Upload a session for an external participant

If you’ve conducted an interview with a participant not invited to your study directly, you can upload their session for easy analysis alongside your other sessions.

Uploading a session for an external participant does not invite that participant to Dscout. You will see limited functionality compared to other participants in your study, including the ability to issue incentives through Dscout. You are responsible for compensating these participants directly.

To upload a session for an external participant:

1

Navigate to the Manage tab of your study.

2

Click Upload session in the top right corner of the page. The session upload modal is displayed.

3

Select External participant.

4

Enter the participant’s First name and Last name.

5

Click Next.

6

Click Choose file and select the file you want to upload.

Click Upload.

Maximum file size is 4GB. Supported file types include .mp4, .mov, and .webm.

Now, your session is uploaded. Depending on the file’s size, this may take a few minutes to process. When the process is complete, the Scheduled time column will show the duration for the uploaded video as well as the time of upload. You can view the uploaded session by clicking View Session in the participant’s row or by navigating to the Sessions tab of your study.

Reassign speakers in an uploaded session

When uploading a session, Dscout automatically detects the number of speakers. However, it's up to you to assign your participant to their part of the transcript. By default, you'll see the transcript broken down by Speaker 1, Speaker 2, etc.:

You can reassign the appropriate portion of the transcript to your participant.

To reassign speakers in an uploaded session:

1

In the session view, click the Speaker heading that corresponds with your participant's portion of the transcript. A drop-down is displayed.

2

Select your participant's name.

Now, the transcript is refreshed with your participant's name assigned to their pieces of the session:

You can change assignments at any time by repeating the steps above.