> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/interview-studies/view-interview-session-recordings/exclude-a-session-from-an-interview-study.md).

# Exclude a session from an interview study

If a session proves unhelpful or doesn’t contribute to your research, you can exclude it from your main data set. Excluding a session hides it from counts, exports, and summary charts. If you change your mind, you can re-include sessions at any time.

{% hint style="warning" %}
Exclude sessions at your own discretion. But if you suspect a participant intentionally provided an unhelpful session (if you believe they used AI when not prompted to, for example), you can report an issue with that session. For more information, see [Report an issue with a session](#h_01KKEHFTGN9QP08BC9MG78XJK4).
{% endhint %}

**To exclude a session from a study:**

{% stepper %}
{% step %}
Open the session from the **Sessions** tab of your study.
{% endstep %}

{% step %}
Click the **Exclude session** icon in the top right corner. A confirmation modal is displayed.

![](/files/0f9be12b07484df498c6b46a75658d6146440f6c)
{% endstep %}

{% step %}
Click **Exclude session** to confirm.

<div align="left"><img src="/files/760c233a7286ebbfe2c818c6a03c7351afd05605" alt="" width="563"></div>
{% endstep %}
{% endstepper %}

Now, the session is hidden from the main data set of your study. You and your collaborators won’t see it alongside the other sessions on the **Sessions** tab. However, you can view all excluded sessions by clicking the **Excluded sessions** icon at the top of the **Sessions** tab:

![](/files/f2af8f397cddc1cd815de81cdb69c644d059b6bb)

## Re-include a session

If you no longer wish for a session to be hidden from your study, you can re-include it (or unhide it).

**To re-include a hidden session in a study:**

{% stepper %}
{% step %}
Navigate to the **Sessions** tab of your study.
{% endstep %}

{% step %}
Click the **Excluded sessions** icon in the top right corner. All excluded sessions in your study are displayed.

![](/files/f2af8f397cddc1cd815de81cdb69c644d059b6bb)
{% endstep %}

{% step %}
Select the session you want to re-include. The session’s recording view is displayed.
{% endstep %}

{% step %}
Click the **Re-include session** icon in the top right corner. A confirmation modal is displayed.

![](/files/97d35173a864d3c038212f26c4a92b16c25e3aff)
{% endstep %}

{% step %}
Click **Re-include session** to confirm.

<div align="left"><img src="/files/9196713ba9bb98a54476e13e6e224210ead041ed" alt="" width="563"></div>
{% endstep %}
{% endstepper %}

Now, the session is once again included in your study. You’ll see it alongside the other sessions on the **Sessions** tab, and it will also be included in any counts, exports, and summary charts going forward.

## Report an issue with a session

If you have concerns about the quality, honesty, or integrity of a session, you can report those concerns directly from your study. Reported issues are reviewed by the Dscout Support team, who will take any necessary action as a result of your feedback.

{% hint style="info" %}
When you report an issue, it is automatically hidden from the rest of your study’s data set. For information on how to re-include a session if you decide to, see [Re-include a session](#h_01KKEHFTGHA0NYRHFFCXX2MJ7M).
{% endhint %}

**To report an issue with a session:**

{% stepper %}
{% step %}
Open the session from the **Sessions** tab of your study.
{% endstep %}

{% step %}
Click the **Report an issue** icon in the top right corner. The report an issue modal is displayed.

![](/files/4c25c8ba9c08cbd8083d7a4f96cc51a02f5372dc)
{% endstep %}

{% step %}
Select from the following issue types, then click **Next**:

| Issue type      | Possible reason                                                                                                                                       |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Participant** | <ul><li>Excessive distractions.</li><li>Duplicate account.</li><li>Dishonesty.</li><li>Inappropriate behavior.</li><li>Unprepared for call.</li></ul> |
| **Technical**   | <ul><li>Low audio or video quality.</li><li>Unable to join session.</li></ul>                                                                         |
| {% endstep %}   |                                                                                                                                                       |

{% step %}
Select a **Reason**.
{% endstep %}

{% step %}
Enter a description of the issue you experienced.

{% hint style="info" %}
To help us assist most effectively, please include timestamps of any issues present in your session recording (if applicable).
{% endhint %}

<div align="left"><img src="/files/15a91bd786c03a7a10dc46e0a376505d700f6726" alt="" width="563"></div>
{% endstep %}

{% step %}
Click **Submit**.
{% endstep %}
{% endstepper %}

Now, the session is hidden from your main data set and your feedback is sent to the Dscout Support team. They will take any necessary action (such as contacting the participant, if applicable) and reach out to you with any questions.


---

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