> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/private-panels/emailing-and-sms/re-sending-failed-emails.md).

# Re-sending failed emails

The status of an email sent to a panelist can be viewed by opening their profile in the study they're included in.

If an email failed to send, the message bubble will be colored red and the status below it will be **Failed to send.** To re-send the email:

{% stepper %}
{% step %}
Hover your mouse cursor over **Failed to send**. A pop-up will appear.
{% endstep %}

{% step %}
Click the **Re-send email** button from the pop-up.

![](https://help.dscout.com/hc/article_attachments/37063805211540)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Note:** Private Panels was previously managed outside of Dscout, so you may see a different logo and URL in some places. If you have any questions, contact <support@dscout.com>.
{% endhint %}


---

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