> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/private-panels/organization-settings/custom-domain-for-emails.md).

# Custom domain for emails

Your panelists can receive emails from your company's domain, such as <recruitment@abc-research.com>. For custom URLs, such as survey.abc-research.com, please check this article.

{% hint style="info" %}
**Note:** If you have not verified your email domain, you will be limited to sending 50 emails per campaign within a Study.
{% endhint %}

### Create Email Domain

We'll need to verify that you own the domain you'd like to use, for example "abc-research.com". For our own account, this is what the **Domains** section looks like.

![](/files/6d1d59f64536d16a2ea9c9dffa72b408553ac796)

{% stepper %}
{% step %}
Navigate to the **Settings** page, scroll down to **Email Domains**, then click **+ Add domain**.
{% endstep %}

{% step %}
Input your website or email domain name, such as `abc-research.com`.
{% endstep %}

{% step %}
You will now be shown a few DNS entries. Please forward them to your IT team in order to complete domain verification.

It may take anywhere from 1 hour to 24 hours for the new DNS entries to show up for our system to verify.
{% endstep %}

{% step %}
After the DNS entries are added, click **Verify** to finalize the process.
{% endstep %}

{% step %}
If the domain is now verified, proceed to the **Create Sender Profile** section below.
{% endstep %}
{% endstepper %}

If you receive a DNS server error after adding records:

{% stepper %}
{% step %}
Confirm your records have propagated using a tool like **dnschecker.org**.
{% endstep %}

{% step %}
Copy and paste the domain name you want to verify.
{% endstep %}

{% step %}
Click the **X** to delete the current request.
{% endstep %}

{% step %}
Add the new domain again.
{% endstep %}

{% step %}
Verify the domain.
{% endstep %}
{% endstepper %}

### Create Sender Profile

Sender profiles are individual email addresses you'll use, for example "<recruitment@abc-research.com>". This is what our own Sender Profiles section looks like.

![](/files/6522abaf78f3105348acf9054370f848944f46fc)

{% stepper %}
{% step %}
Navigate to the **Settings** page, scroll down to **Email Domains**, then click **+ Add sender profile**.
{% endstep %}

{% step %}
After the email domain has been verified and sender profiles have been created, your settings page will look like this:
{% endstep %}
{% endstepper %}

After all is done, your mass emails will look like this:

![](/files/6716ec63a44b52005b96855adbc7fde93860e0b1)

{% hint style="info" %}
**Note:** Private Panels was previously managed outside of Dscout, so you may see a different logo and URL in some places. If you have any questions, contact <support@dscout.com>.
{% endhint %}


---

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