Require double opt-in

By having panelists opt-in twice to joining your panel, you give them a second chance to verify their information—and to confirm that they do, in fact, want to receive any communications you may choose to send them in the future.

When double opt-in is enabled, panelists must complete an additional step during registration: After signing up, they'll receive a confirmation email containing a verification link to activate their account. If a panelist doesn't confirm their email address using this link, they won't receive any communication sent through Private Panels from your organization.

Note: The requirement of double opt-in is controlled at the organizational level. Once enabled, this requirement applies to every Private Panel in your organization.

To enable double opt-in:

1

Navigate to the Settings page of your Private Panels account.

2

Under Panelist registration, set the Require double opt-in toggle ON. A confirmation modal is displayed.

Note: When enabling double opt-in on accounts with existing panelists, you'll be required to enter Enable double opt-in in this modal to confirm. This change will only apply to new panelists. All existing panelists will automatically be marked as Opt in confirmed.

3

Click Turn on to confirm.

Now, all panelists will be required to verify their email address as a second form of confirmation that they wish to join your panel. You can view whether a panelist has completed this additional step from the Panelists tab within any of your Private Panels.