> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/private-panels/studies/pay-incentives-in-private-panels.md).

# Pay incentives in Private Panels

You have three options when paying participants from Private Panels:

* **Pay with Dscout account balance:** Issues incentives from the account balance you maintain with Dscout, sending money to participants via PayPal. For more information or to check your account balance, contact your Dscout team.

  **Note:** Payments sent via PayPal can only be processed in USD.
* **Pay with Tremendous:** Issues incentives through the Private Panels Tremendous integration, allowing participants to select from thousands of gift card options. For more information on available options, see the [Tremendous catalog](https://www.tremendous.com/catalog/).
* **Mark as paid:** Issues no incentive directly but indicates participants have been paid in another form. You have two options when using this feature:
  * **Pay outside Private Panels:** Participants received compensation and you only need to record them as paid in your study.
  * **Pay with points:** Issue points to participants for later redemption. For more information, see [Panel points](/private-panels/panel-management/panel-points.md).

{% stepper %}
{% step %}
Navigate to the study where you want to issue incentives.
{% endstep %}

{% step %}
Select the participants you want to pay using the checkboxes on the left of the page.

![](/files/9b52de7730bc5d520185726a054b9988b068cf08)
{% endstep %}

{% step %}
From the **Bulk actions** drop-down, select **Pay respondents**. The bulk pay modal is displayed.

![](/files/c887dfe8cc1b2975663538f34769d121e0558fad)
{% endstep %}

{% step %}
Select your desired **Payment method**. For more information, see the descriptions above.
{% endstep %}

{% step %}
Enter the **Amount** to be paid.

{% hint style="info" %}
**Note:** If you’re paying with points, enter the number of points you want to issue in the **Amount** field.
{% endhint %}

![](/files/24a79b0a487a7b4ff3fa07cf884bde21e9c7e188)
{% endstep %}

{% step %}
(Mark as paid only) Enter the **Payment date** (the date when payment was processed outside of Private Panels).

![](/files/87cd1b9a7fe07144ab3e30dd50334f4d7df496d0)
{% endstep %}

{% step %}
Click **Confirm** or **Mark as paid**.

Now, your payments are sent (or participants are marked as paid if **Mark as paid** is selected). Paid participants show as **Completed** in your study, and the amount they were paid is listed in the **Paid** column.

![](/files/ba52cd9cbe81bc70073d16090d040407c9026147)

{% hint style="success" %}
**Tip:** When using the **Mark as paid** option, you can make changes to a participant’s status by clicking their name in the study and making the necessary changes in the displayed modal.
{% endhint %}
{% endstep %}
{% endstepper %}

## Change participant payment emails

Sometimes, participants might prefer to be notified of payments using an email other than their primary address. For example, if you conduct internal research, your teammates might want to receive payment emails on their personal email rather than their work email.

You can change where payment emails are sent by updating the **Payment Email** property on a participant's profile:

![](/files/cd06956770350309f98ce10ed5455de33c0fba5a)

When issuing incentives from your Dscout account balance, participants will also have the option to update their payment email directly from the incentive confirmation email:

![](/files/e8a351ec0aff383c404d826e24a53d2e7c68ae39)

## What do participants see?

{% hint style="info" %}
**Note:** Email branding will vary depending on your organization’s settings.
{% endhint %}

**Participants paid with your Dscout account balance** will receive an email like this letting them know their money is on the way via PayPal and will arrive in 7–10 days:

![](/files/e10d82589e9f44613c993a0c7beaaf9bf2452b0c)

**Participants paid via Tremendous** will receive an email like this instructing them to claim their reward in gift card form:

![](/files/fa608fcd38870eceadecff5296e333f84c1cdc00)

{% hint style="info" %}
**Note:** Private Panels was previously managed outside of Dscout, so you may see a different logo and URL in some places. If you have any questions, contact <support@dscout.com>.
{% endhint %}


---

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