> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/recruit-participants/what-are-dscout-screeners/report-an-applicant-in-a-screener.md).

# Report an applicant in a screener

Dscout takes pride in the quality of our Scout Panel and Partner Panels. So, if you have concerns about the quality, honesty, or integrity of a screener applicant, you can report them directly from your screener. Reporting sends your concern to Dscout Support for review.

## Report an issue with an applicant or response

{% stepper %}
{% step %}
Navigate to the **Responses** tab of your screener.

<div align="left"><figure><img src="https://3976082747-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIKfn7RcT4CW9XaIbqAdd%2Fuploads%2FrDj0fvWxRmfTZLiJKzMG%2FScreener_issue%20(3).jpg?alt=media&amp;token=115553b8-2f63-4e6c-9238-4827414c6502" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
Click **Participants** in the left sidebar. Then, select the participant whose response you want to report. The participant’s details are displayed in the right sidebar.

<div align="left"><figure><img src="https://3976082747-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIKfn7RcT4CW9XaIbqAdd%2Fuploads%2FuXH3xID2rmddMsATLMzh%2FScreener_issue%20(2).jpg?alt=media&amp;token=62f4751d-b916-41e0-845f-c63d55adc322" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
Click the three-dot icon in the right sidebar. Then, select **Report an issue**. A confirmation modal is displayed.

<div align="left"><figure><img src="https://3976082747-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIKfn7RcT4CW9XaIbqAdd%2Fuploads%2FCbvg4H5SrCbm4AR1gaO2%2FScreener_issue%20(4).jpg?alt=media&amp;token=9cbfc0f3-68eb-4b00-bda5-0017e8fe4a92" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
Select from the following issue types, then click **Next**:

| Issue type      | Possible reason                                                                                                                                                                                           |
| --------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Participant** | <ul><li>Low effort.</li><li>Duplicate account.</li><li>Instructions not followed.</li><li>Potential Gen AI usage.</li><li>Dishonesty.</li><li>Off-topic content.</li><li>Inappropriate content.</li></ul> |
| **Technical**   | <ul><li>Incomplete or missing.</li><li>Low audio or video quality.</li></ul>                                                                                                                              |
| {% endstep %}   |                                                                                                                                                                                                           |

{% step %}
Select a **Reason**.
{% endstep %}

{% step %}
Enter a description of the issue.
{% endstep %}

{% step %}
Click **Submit**.
{% endstep %}
{% endstepper %}

Now, your report is sent to Dscout Support who will review the participant’s response.

{% hint style="info" %}
**Note:** Unlike Dscout studies, screeners don’t include refund, exclusion, or backfill options as part of a report. Reporting a response simply sends your concern to Dscout for review.
{% endhint %}

## Set an applicant aside

You can’t exclude applications from a screener the way you can in Dscout studies. Instead, use the applicant’s **Fit** rating to keep them out of the participants you select for your study. Assigning a `Bad Fit` or `Low Quality` rating removes the applicant from your `Good Fit` picks, while keeping their application accessible if you need it later.

For more information on fit ratings, see [Review screener responses](/recruit-participants/what-are-dscout-screeners/review-screener-responses.md#potential-fit).


---

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