Report an applicant in a screener

Dscout takes pride in the quality of our Scout Panel and Partner Panels. So, if you have concerns about the quality, honesty, or integrity of a screener applicant, you can report them directly from your screener. Reporting sends your concern to Dscout Support for review.

Report an issue with an applicant or response

1

Navigate to the Responses tab of your screener.

2

Click Participants in the left sidebar. Then, select the participant whose response you want to report. The participant’s details are displayed in the right sidebar.

3

Click the three-dot icon in the right sidebar. Then, select Report an issue. A confirmation modal is displayed.

4

Select from the following issue types, then click Next:

Issue type	Possible reason
Participant	Low effort. Duplicate account. Instructions not followed. Potential Gen AI usage. Dishonesty. Off-topic content. Inappropriate content.
Technical	Incomplete or missing. Low audio or video quality.

5

Select a Reason.

6

Enter a description of the issue.

7

Click Submit.

Now, your report is sent to Dscout Support who will review the participant’s response.

Note: Unlike Dscout studies, screeners don’t include refund, exclusion, or backfill options as part of a report. Reporting a response simply sends your concern to Dscout for review.

Set an applicant aside

You can’t exclude applications from a screener the way you can in Dscout studies. Instead, use the applicant’s Fit rating to keep them out of the participants you select for your study. Assigning a Bad Fit or Low Quality rating removes the applicant from your Good Fit picks, while keeping their application accessible if you need it later.

For more information on fit ratings, see Review screener responses.