> For the complete documentation index, see [llms.txt](https://help.dscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dscout.com/study-basics/question-types/task-questions.md).

# Task questions

<table><thead><tr><th>Study type</th><th data-type="checkbox">Availability</th></tr></thead><tbody><tr><td><strong>Usability tests</strong></td><td>true</td></tr><tr><td><strong>Intercept studies</strong></td><td>true</td></tr></tbody></table>

Task questions ask participants to complete an action using a live website, prototype, or app. Maybe you want to see how easily users can find a specific page or how intuitive your newly designed search functionality is. With task questions, you can find out directly from your participants.

![](/files/492e6ea3df054577886ccd6f6d48b462e1cc6aa5)

When building a task question, you can add as much (or as little!) guidance as you want depending on what you’re trying to learn. You can also add URLs that will take participants directly to the website or prototype where you want them to complete the task.

Task question usage varies depending on your mission’s device type:

| Desktop studies                                                                                                                  | Mobile studie                                                                                                                                                                                                     |
| -------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <ul><li>Up to 15 task questions with no duration limit.</li><li>Capture face, screen, and audio during task questions.</li></ul> | <ul><li>Up to 15 task questions with a total recording time of 40 minutes. After 40 minutes, recording ends—even if the participant hasn’t finished the mission.</li><li>Capture screen and audio only.</li></ul> |

{% hint style="info" %}
Keep the duration of your test in mind when adding task questions. Participants can feel fatigued in just 15 minutes during unmoderated testing. Staying focused on your research goals will help your participants but it will also help you when it comes time to analyze.
{% endhint %}

## Task question settings

When adding a task question to your mission, you’ll customize your question in the center of the builder:

![](/files/767a8a5ef85a00c8760419b3a80872b5631b35c4)

Here’s a breakdown of each option:

| Setting                            | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| ---------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Task**                           | <p>The prompt or instructions participants see as part of this task. Here, enter guidance they should follow or any context they should know before beginning the task. For example, if they should complete the task using your company’s app, you should tell them that here.<br><br>You can format your text in the following ways:<br><br>- <em><code>bold</code></em> = <strong>bold</strong><br>- <em><code>italic</code></em> = <em>italic</em><br>- <code><[https://examplelink.com>](https://help.dscout.com/study-basics/question-types/https:/examplelink.com>)</code> = <a href="https://examplelink.com/"><https://examplelink.com></a><br>- <a href="https://examplelink.com"><code>Sample link</code></a> = <a href="https://examplelink.com/">Sample link</a><br><br>However, only include links here that are supplementary. To link participants to a specific page or prototype related to the task, enter that under <strong>Task URL</strong>.</p><div data-gb-custom-block data-tag="hint" data-style="success" class="hint hint-success"><p><strong>Tip:</strong> For inspiration writing task questions, see <a href="https://dscout.com/people-nerds/usability-for-newbies-task-writing-pro">Become a Task Writing Pro</a> from Dscout’s People Nerds.</p></div>           |
| **Task URL** (optional)            | <p>A link to the website or prototype where participants should complete this task. This URL will open automatically when participants reach this task and will automatically close when they finish the task. (To stop displaying the URL after the task question, see <strong>Close task URL</strong> in the table below.)</p><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p><strong>Note:</strong> If you're using a Figma Make prototype, first <a href="https://help.figma.com/hc/en-us/articles/31304586129559-Publish-update-or-unpublish-a-functional-prototype-or-web-app">publish</a> your prototype in Figma Make. Then, add the provided URL as a <strong>Website</strong> to your task question. Heat maps are not generated for Figma Make prototypes.<br></p></div><p>For more details on configuring a Figma prototype in Dscout, see <a href="/pages/5cc448c3128b8a52fa0c1b6b56abc347b5be01de">Add a Figma prototype to a study</a>.</p><div data-gb-custom-block data-tag="hint" data-style="success" class="hint hint-success"><p><strong>Tip:</strong> Try managing your task URLs from at the mission level rather than on a question-by-question basis. For more information, see <a href="#manage-task-urls">Task URLs</a>.</p></div> |
| **Set success URL** (website only) | <p>The URL participants should land on when successfully completing the task. Dscout will report success for this task during analysis based on whether participants visit the URL entered here.</p><div data-gb-custom-block data-tag="hint" data-style="success" class="hint hint-success"><p><strong>Tip:</strong> Use an asterisk (<em>) to create a wildcard URL if the place where participants land upon completion can vary. For example, <strong><https://www.sneakers.com/running/></strong></em> will consider any URL beginning with <strong><https://www.sneakers.com/running/></strong> a success regardless of what else is in the URL.</p></div>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Task flow** (prototype only)     | <p>Defines where participants should start and end the task in your Figma prototype. This is useful if you are using the same prototype for multiple tasks because it lets you override the default start screen set by Figma.<br><br>Hover over the following and click <strong>Edit</strong> to make your selections:<br><br><strong>Starting screen:</strong> Where participants will be directed when the task begins.<br><br><strong>Success screen (optional):</strong> Where you expect participants to end upon successful completion. Dscout will report success for this task during analysis based on whether participants land on the screen chosen here.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |

Task questions also offer options related to follow-ups, task URLs, and privacy. You’ll access these in the right sidebar:

![](/files/d7caf2d9934ecb323a7b762e9cc3f93ae65a9951)

Here’s a breakdown of each option:

| Setting                                   | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| ----------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Self-reported completion** (optional)   | <p>Adds an additional follow-up question to your mission immediately after the task asking participants if they successfully completed the task.<br><br>When enabled, participants will see a <strong>Yes</strong> or <strong>No</strong> question asking if they were able to complete the task. In analysis, you’ll see a percentage completion rate.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| **Single Ease Question (SEQ)** (optional) | <p>Adds an additional follow-up question to your mission immediately after the task asking participants how easy or difficult they found the task.<br><br>When enabled, participants will see a scale question asking them how they felt about the task, with options ranging from <strong>1 - Very difficult</strong> to <strong>7 - Very easy</strong>. In analysis, you’ll see an effort rating distribution for this task.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **SEQ Difficulty** (optional)             | <p>Adds an additional follow-up question to your mission immediately after the Single Ease follow-up asking participants to explain why they found the task difficult.<br><br>When enabled, participants who rate task difficulty 1, 2, 3, or 4 will see an open-ended typed response question asking them to elaborate.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| **Close task URL** (optional)             | <p>Stops displaying the provided task URL after participants complete this task question. <strong>By default, URLs remain open after participants complete a task.</strong><br><br>When enabled, the following behavior applies for each device and recording type:</p><ul><li><strong>Desktop:</strong> After the task is complete, <em>all</em> non-Dscout tabs are closed.</li><li><strong>Mobile (in-app recording):</strong> After the task is complete, the Experience tab where the URL was accessible closes so participants can’t revisit it.</li><li><strong>Mobile (external recording):</strong> A banner is displayed asking participants to exit the linked URL or prototype.</li></ul><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p><strong>Note:</strong> Close task URL is enabled by default on task questions added to multi-variate sets. For more information, see <a href="/pages/d4beec330972f1ebb726e13e4f65f71629d27495">Multi-variate testing</a>.</p></div> |
| **Privacy blur** (optional)               | <p>Blurs the participant’s screen during the task. This protects participants’ personally identifiable information (PII) during missions.<br><br>When enabled, participant audio is recorded during the task, but their screen will not be visible to you during analysis.<br><br>For more information, see <a href="/pages/1ceb1de25f0f688005ee00cb1e4b2e7099c20f10">Privacy blur</a>.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |

## Add a task question to a study

You’ll add task questions on the **Usability test/Mission** tab of your study.

{% stepper %}
{% step %}
Navigate to the **Usability test/Mission** tab of your mission.
{% endstep %}

{% step %}
Click **+ Add** in the center of the builder or in the left sidebar.

![](/files/d741dcae5ea49e5be14c6a82c0ba3d0855d0d3e4)
{% endstep %}

{% step %}
Under **Usability**, select **Task**.

![](/files/f3b13b2c718a9693158e255d07c855a4e50030f7)
{% endstep %}

{% step %}
Enter the **Task** prompt or instructions.
{% endstep %}

{% step %}
(Optional) Click **Add** beside **Task URL** to add a website or prototype. The applicable fields will display. For help completing these fields, see [Task question settings](#h_01JV2PPCB1PY0YQMVSQE50SCCT).

![](/files/c5261fdf8243ad73dfccf1f9f0e001e1e4d9361f)
{% endstep %}

{% step %}
Enable power follow-ups, close task URL, or privacy blur in the right sidebar. For more information on each, see [Task question settings](#task-question-settings).

{% hint style="success" %}
**Tip:** Remember to enable **Close task URL** if you want the website or prototype to close after this task question.
{% endhint %}

![](/files/d7caf2d9934ecb323a7b762e9cc3f93ae65a9951)
{% endstep %}

{% step %}
Click **Done**.
{% endstep %}
{% endstepper %}

Now, you’ve successfully added a task question to your study. When participants reach this question, they’ll see the provided instructions for the task. And if you’ve included a URL or prototype, it will open for participants automatically when they begin the task.

## Manage task URLs

Your study might use a number of task URLs, some of which might apply to multiple task questions. While you can manage URLs from within each task question, you can also manage them at the mission level. Click the **Task URLs** button at the top of the builder to access all URLs included in your mission:

![](/files/1dfe58c991afa99ec30f7e7e1b75d804d363b77f)

Here, you can add, refresh, and delete URLs as needed:

![](/files/003f598d6fbad38ee552e18cb46fd2b774465a70)

## Analyze a task question

From the **Responses** tab of a study, you can access specific metrics for each task question in your mission:

![](/files/127bf0b9c72d7378c6b2bac82b56f8f346314e14)

Here, you’ll find the following details:

| Metric                       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ---------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Success**                  | Percentage of participants who reached your designated success URL or prototype success screen. (Only visible if a **Success URL** or **Success screen** is set when building your mission.)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| **Self-reported completion** | Percentage of participants who indicated they successfully completed the task. (Only visible if the **Self-reported completion** follow-up question is enabled when building your mission.)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| **Average time on task**     | <p>Average response time for the task. Here, you can also hover over the box plot to see the following statistics:</p><p></p><ul><li><strong>Min:</strong> The shortest amount of time it took for a participant to complete the task.</li><li><strong>Q1:</strong> The lower quartile of response times. 25% of participants took less time than this to complete the task.</li><li><strong>Median:</strong> The exact mid-point of response times for the task.</li><li><strong>Q3:</strong> The upper quartile of response times. 75% of participants took less time than this to complete the task.</li><li><strong>Max:</strong> The longest amount of time it took for a participant to complete the task.</li><li><strong>Mean:</strong> The average amount of time it took participants to complete the task.</li><li><strong>Outliers:</strong> Data points significantly above or below the rest of responses.</li></ul> |
| **Average ease rating**      | Average of how participants rated the effort required by the task. (Only visible if the **Single-Ease Question** follow-up is enabled when building your mission.)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |

To view details from individual responses, navigate to the **Participants** view while on the **Responses** tab of your mission.


---

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```
GET https://help.dscout.com/study-basics/question-types/task-questions.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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