Single sign-on (SSO) is a faster, easier, and more secure way for users to log in to the Dscout platform. SSO works by establishing a connection between a service provider (SP)—in this case, Dscout—and an identity provider (IdP) like Okta, OneLogin, or Google. Once configured, Dscout can rely on your IdP to authenticate users rather than requiring users to enter a standard set of credentials like an email and password.
Dscout supports the following methods of SSO:
This article walks you through enabling SSO in Dscout using Google Sign-In. If you want to enable another method of SSO, use the links above to view their specific instructions.
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Enable Google Sign-In
SSO using Google Sign-In can be enabled from the SSO page of your account settings. Once you’ve enabled Google Sign-In, everyone with access to your Dscout account will be required to log in to Dscout using this method—they’ll no longer be able to do so using a standard username and password.
To enable Google Sign-In:
- In the sidebar navigation, click your Dscout account name. A drop-down opens displaying the accounts you belong to.
- Click the Settings icon beside the account where you want to enable Google Sign-In. The Account management page is displayed.
- Select the Settings tab.
- Select SSO in the sidebar.
- Click Edit.
- Select Google OAuth from the Authentication type drop-down.
- Click Save.
Now, SSO using Google Sign-In is enabled for everyone using your Dscout account. Users currently logged in to Dscout will not be logged out, but users will be prompted to use Google Sign-In the next time they log in to the platform.
Disable Google Sign-In
If you no longer wish to use Google Sign-In on your Dscout account, you can disable it from the SSO page of your account settings.
To disable Google Sign-In:
- In the sidebar navigation, click your Dscout account name. A drop-down opens displaying the accounts you belong to.
- Click the Settings icon beside the account where you want to disable Google Sign-In. The Account management page is displayed.
- Select the Settings tab.
- Select SSO in the sidebar. The SSO page appears showing your current SSO configuration.
- Click Edit.
- Select SAML from the Authentication type drop-down.
- Select Disabled from the Status drop-down.
- Click Save.
Now, SSO using Google Sign-In is disabled for your Dscout account. Users currently logged in will not be logged out, however they will be prompted to use their standard email and password credentials the next time they log in to the platform. If you want to turn Google Sign-In back on, follow the steps above to re-enable it.
Troubleshooting Google Sign-In
If you encounter any errors while setting up Google Sign-In, use the following troubleshooting tips to resolve them.
Users belonging to multiple Dscout accounts
It’s possible for a single user to belong to multiple Dscout accounts. However, a single user account can only be associated with one Dscout account where Google Sign-In is enabled. You have two options to resolve this issue:
- Work with the listed user(s) to identify any of your organization’s Dscout projects they need to maintain access to. Then, have the user create a new account using a different email address that you can grant access to your Dscout account and the necessary projects. (In the case of contractors, third-party consultants, or similar, consider providing them with an email address with your domain.) Finally, delete the user’s old account from your Dscout account. Once you have all conflicts, you will no longer see this error and can proceed with enabling Google Sign-In.
- If the listed user(s) would rather keep their current account associated with your Dscout account, or if they don’t know which other Dscout account they might be associated with, have them reach out to support@dscout.com. Our support team will then help remove their access from any accounts causing the conflicts. Once all conflicts have been resolved, you will no longer see this error and can proceed with enabling Google Sign-In.