Subscription accounts

If you have a dscout subscription, billing will depend on how your subscription is set up! 

Normally, you'll solely be responsible for incentive costs on a per-project basis, and you can pay by invoice or credit card. (Note: subscribers on legacy pricing will be charged a 10% fee. Chat with your dscout Account Manager if you're unsure of your pricing plan!)

Some accounts may have custom paperwork indicating different arrangements. Speak to your dscout research advisor or reach out to your Account Owner or an admin to be sure about the particulars of your account.

Adding a credit card

To add a credit card, you must be an Account Owner, Researchers, or Admin. Tap "Account Management" in the top right corner of your dscout home page, then select "Settings" > "Billing" (illustrated below).

Tap the "Add card" button, then complete all fields in the menu that appears, then confirm the addition by tapping "Add card" once more.

Project-based accounts

If you do not have a subscription to dscout, and are working with us on a per-project basis, you will generally have the option to pay for your project by invoice or credit card. 

You'll pay for your project up front, including estimated incentive costs.