The bulk of an interview session takes place using the built-in video conferencing functionality. However, there may be some cases in which it’s useful to exchange text chats with your participants or collaborators. For that, Dscout offers an in-session chat for live interviews.
Chat with participants
Once the participant has joined the session and you’ve started the call, you’re able to communicate with them using the in-session chat. This is useful for sharing links or troubleshooting if issues arise during the call.
To chat with the participant during an interview session:
- During the session, click Chat in the right sidebar. The chat window is displayed in the sidebar.
- Select the participant’s name at the top of the chat window.
- Type your message in the text box at the bottom of the chat window.
- Press Return/Enter or click the Send button.
Now, your chat is sent to the participant. Responses from the participant will be displayed in the chat window. If the session has multiple moderators, messages sent to the participant by the other moderator will be displayed here as well. Keep in mind that chats are not accessible after a session has ended.
Chat with collaborators
If you’ve invited observers to a session—or if you’re an observer yourself—you can chat with your collaborators (the moderator and other observers) during the session. Chats sent to collaborators are not visible to the participant.
To chat with collaborators during an interview session:
- During the session, click Chat in the right sidebar. The chat window is displayed in the sidebar.
- Select Collaborators at the top of the chat window.
- Type your message in the text box at the bottom of the chat window.
- Press Return/Enter or click the Send button.
Now, your chat is sent to any collaborators currently in the call. Responses will be displayed in the chat window. Keep in mind that chats are not accessible after a session has ended.