Interview studies let you conduct moderated one-on-one sessions with participants. At a minimum, each session involves one moderator and one participant, but other users may join in various roles with different levels of functionality.
In an interview session, there are four possible roles a user may have:
- Moderator: The researcher or contributor conducting the interview. (Up to two per session on Dscout Plus plans or higher.)
- Participant: The person being interviewed. (Also referred to as a Scout when recruited from Dscout’s Scout Panel.)
- Observer (optional): A collaborator in your organization’s Dscout account (other than the moderator) who sits in on the session. Observers must have a Dscout account.
- Guest (optional): An additional stakeholder external to your Dscout account who sits in on the session. Guests do not require a Dscout account.
Each role has slightly different access to the features offered during an interview session. Use the table below to understand what each user can and can’t do:
| Moderator | Participant/Scout | Observer | Guest | |
|---|---|---|---|---|
| Visible to participant | ✅ | N/a | ❌ | ❌ |
| Member of your Dscout account | ✅ | ❌ | ✅ | ❌ |
| Collaborator in Dscout project containing the study | ✅ | ❌ | ✅ | ❌ |
| Can view project folder and details (including other screeners and missions) | ✅ | ❌ | ✅ | ❌ |
| Can chat with participants during session (Desktop sessions only) | ✅ | N/a | ❌ | ❌ |
| Can chat with observers during session | ✅ | ❌ | N/a | ❌ |
| Access and add session notes | ✅ | ❌ | ✅ | ❌ |
| Can add session markers | ✅ | ❌ | ✅ | ❌ |
| Can view list of moderators, observers, and guests | ✅ | ❌ | ✅ | ✅ |
| Session emails received |
Scheduling notice Rescheduling notice Cancellation notice |
Scheduling notice One-hour reminder Rescheduling notice Cancellation notice |
❌ (invited via share link) | ❌ (invited via share link) |
For more information on inviting observers and guests or on accessing an interview session in either of these roles, see Invite observers and guests to an interview session.