If you’re inviting your own participants to a study, you might be wondering what their experience will look like. This article outlines how things look from their perspective, including which emails and reminders they’ll receive.
Begin a media survey
Depending on your Participant sign-up selection, the participant flow looks slightly different:
- Sign-up required
- No sign-up required
Sign-up required
If your study requires participant sign-up, here’s how participants will begin:
- Access the study’s share link.
-
Create a Dscout account. Participants will provide their
name and email, agree to Dscout’s
Terms and Conditions & Privacy Policy,
and agree to share the above information with you (the researcher).
-
Read the study’s instructions. Then, click
Begin activity.
Now, participants proceed to the first question of your study.
No sign-up required
If your study doesn’t require participant sign-up, here’s how participants will begin:
- Access the study’s share link.
-
Read the study’s instructions. Then, click
Begin activity.
Now, participants proceed to the first question of your study.
Emails and notifications
Note: If you choose to skip participant sign-up when building your study, your participants won’t receive any email notifications. You are responsible for inviting your participants and reminding them to complete their submissions. For more information, see Manage participant experience in a media survey.
Over the course of a single media survey, participants receive various emails and reminders to ensure they complete your study on time. Select your study’s recruitment approach to view a list of what your participants will receive:
- Dscout Scout Panel
- Partner Panels
- Bring-your-own
- Private Panels
Dscout Scout Panel
Participants recruited from the Dscout Scout Panel receive the following emails over the course of your media survey:
Note: In addition to the following emails, participants from the Dscout Scout Panel receive notifications through the Dscout app (if they have notifications enabled).
| Sent | Description | |
|---|---|---|
| Invitation | At study launch (or immediately after the participant is added to a launched study) | Informs the participant they’ve been invited to the study. This email includes device requirements and a link to begin the study. |
| Reminder to participate |
24 hours after invitation Note: Participants only receive this email if they’ve yet to complete the study. |
Reminds the participant to complete the study, whether they’ve yet to begin or are still in-progress. |
| Missing media alert |
Up to 4 hours after submission Note: Participants only receive this email if there was an issue uploading media as part of their submission. |
Informs the participant that their submission is incomplete. This may be due to an error during a media upload. Participants are encouraged to return to the study and try any required uploads again. |
Partner Panels
Correspondence with Partner Panels participants is managed by our third-party partners like Respondent. Any emails participants receive is dependent on how they’ve configured their notification settings on those platforms.
Bring-your-own
Participants invited using a share link receive the following emails over the course of your media survey:
Note: Participants do not receive any emails from Dscout if you choose to skip participant sign-up when building your study. For more information, see Manage participant experience in a media survey.
| Sent | Description | |
|---|---|---|
| Missing media alert |
Up to 4 hours after submission Note: Participants only receive this email if there was an issue uploading their submission. |
Informs the participant that their submission is incomplete. This may be due to an error during the session upload or because the participant thought they’d reached the end of the study but hadn’t. Participants are encouraged to return to the study and try their upload again. |
Private Panels
Participants added to your study from Private Panels receive the following emails over the course of your media survey:
| Sent | Description | |
|---|---|---|
| Invitation |
At study launch (or immediately after the participant is added to a launched study) Note: If you add participants to a Dscout study from within Private Panels (not from within your Dscout study), you’ll need to send invites manually through Private Panels as well. |
Informs the participant they’ve been invited to the study. This email includes device requirements and a link to begin the study. |