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Activity overview

Latest activity by Caitrin
  • Caitrin created an article,

    dscout + Miro integration

    We've teamed up with Miro to create a dscout app, accessible via all Miro boards! Use this tool meet your stakeholders where they're at—bringing video insights from your dscout projects directly to...

  • Caitrin created an article,

    Understanding your Admin Overview

    Users designated as an Account Owner on subscription accounts will have access to the Admin Overview. Here you’ll have an overview of key account details, including details about your account usag...

  • Caitrin created an article,

    Observer Pre-Test + Observer Optimization

    If you're planning on having observers join your Live sessions, we've come up with a few ways to make your experience and theirs as seamless as possible. Read more below about two upgrades we've ma...

  • Caitrin created an article,

    Ethnicity Balance

    You may already be familiar with the Participant Balance control which ensures a balanced sample across major demographics (i.e. age, ethnicity, gender) by limiting samples within each segment to 6...

  • Caitrin created an article,

    Receiving external payments

    In some cases, although a project was run on dscout, we may not be handling the reward. Most frequently this occurs if you were recruited by an external agency or recruiter. To learn more about you...

  • Caitrin created an article,

    Upload issues and troubleshooting steps for desktop Diary parts

    Troubleshooting upload issues for desktop Diary entries is a little different from upload issues with mobile entries. When you submit your entry in a desktop part of a Diary mission, you will see a...

  • Caitrin created an article,

    General troubleshooting for desktop parts Diary missions

    Have you installed Google Chrome? Google Chrome is the only browser that is compatible with desktop parts of dscout Diary missions, so you'll need to install it in order to complete desktop parts o...

  • Caitrin created an article,

    Browser compatibility for desktop Diary parts

    Google Chrome (version 80 and newer) is the only browser that is compatible with desktop parts of dscout Diary missions.  If you don’t have Google Chrome installed on your computer, please follow t...

  • Caitrin created an article,

    Camera and microphone issues in desktop Diary parts

    If you’re testing your setup and our system doesn’t recognize your camera or microphone, try some of the troubleshooting methods listed below: Camera issues Microphone issues  Camera issues Make...

  • Caitrin created an article,

    How to grant camera and microphone permissions for desktop Diary parts

    Granting camera and microphone permissions When you start a desktop part of a Diary mission, dscout will run you through your web setup, which includes granting camera and microphone permissions. C...