| Applies to | Private Panels |
Communicating with panelists via email and SMS can only be done within a study. Hence, you will need to add panelists to a study first before you can send them messages. You can create a study specifically for communicating with panelists, then use that study like an email or SMS list.
To send a personal email or SMS to a panelists, go to the Overview page of a study. Then, follow the steps below:
- Click the name of the panelists for whom you'd like to send an email or SMS to.
- Their study profile will pop-up. Type your message on the textbox at the bottom of the right panel of the pop-up.
To add an attachment, click the paper clip icon. Your computer system's file explorer will pop up. Select the attachment.
- After typing your message and adding an attachment, if applicable, click the Send message button.
- Select Send Email or Send SMS from the drop-down options.
Note: Private Panels was previously managed outside of Dscout, so you may see a different logo and URL in some places. If you have any questions, contact support@dscout.com.