Applies to Private Panels

The status of an email sent to a panelist can be viewed by opening their profile in the study they're included in.

If an email failed to send, the message bubble will be colored red and the status below it will be Failed to send. To re-send the email:

  1. Hover your mouse cursor over Failed to send. A pop-up will appear.
  2. Click the Re-send email button from the pop-up.

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Note: Private Panels was previously managed outside of Dscout, so you may see a different logo and URL in some places. If you have any questions, contact support@dscout.com.

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