Applies to Live

Dscout Live is where you’ll conduct moderated interview sessions. At a minimum, each session involves one moderator and one participant, but other users may join in various roles with different levels of functionality.

In a Live session, there are four possible roles a user may have:

  • Moderator: The researcher or contributor conducting the interview. (Up to two per session on Dscout Plus plans or higher.)
  • Participant: The person being interviewed. (Also referred to as a Scout when recruited from Dscout’s internal pool of participants.)
  • Observer (optional): A collaborator in your organization’s Dscout account (other than the moderator) who sits in on the session. Observers must have a Dscout account.
  • Guest (optional): An additional stakeholder external to your Dscout account who sits in on the session. Guests do not require a Dscout account.

Each role has slightly different access to the features offered during a Live session. Use the table below to understand what each user can and can’t do:

  Moderator(s) Participant/Scout Observer Guest
Visible to participant Yes N/a No No
Member of your Dscout account Yes No Yes No
Collaborator in Dscout project containing Live mission Yes No Yes No
Can view project folder and details (including other screeners and missions) Yes No Yes No
Can chat with participants during session (Desktop sessions only) Yes N/a No No
Can chat with observers during session Yes No N/a No
Access and add session notes Yes No Yes No
Can add session markers Yes No Yes No
Can view list of moderators, observers, and guests Yes No Yes Yes

For more information on inviting observers and guests or on accessing a Live session in either of these roles, see the articles below:

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