Applies to | Live |
Dscout Live is where you’ll conduct moderated interview sessions. At a minimum, each session involves one moderator and one participant, but other users may join in various roles with different levels of functionality.
In a Live session, there are four possible roles a user may have:
- Moderator: The researcher or contributor conducting the interview. (Up to two per session on Dscout Plus plans or higher.)
- Participant: The person being interviewed. (Also referred to as a Scout when recruited from Dscout’s internal pool of participants.)
- Observer (optional): A collaborator in your organization’s Dscout account (other than the moderator) who sits in on the session. Observers must have a Dscout account.
- Guest (optional): An additional stakeholder external to your Dscout account who sits in on the session. Guests do not require a Dscout account.
Each role has slightly different access to the features offered during a Live session. Use the table below to understand what each user can and can’t do:
Moderator(s) | Participant/Scout | Observer | Guest | |
---|---|---|---|---|
Visible to participant | Yes | N/a | No | No |
Member of your Dscout account | Yes | No | Yes | No |
Collaborator in Dscout project containing Live mission | Yes | No | Yes | No |
Can view project folder and details (including other screeners and missions) | Yes | No | Yes | No |
Can chat with participants during session (Desktop sessions only) | Yes | N/a | No | No |
Can chat with observers during session | Yes | No | N/a | No |
Access and add session notes | Yes | No | Yes | No |
Can add session markers | Yes | No | Yes | No |
Can view list of moderators, observers, and guests | Yes | No | Yes | Yes |
For more information on inviting observers and guests or on accessing a Live session in either of these roles, see the articles below:
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