Make your research resonate with real moments from real customers, using dscout’s expansive media collection capabilities. 

The dscout platform offers a robust suite of media question types for screeners, Express missions, and Diary activities. These include photos, videos, screen recordings, and task questions. 

Media limits vary across dscout products. Click the links below to learn about each of our product's media limits and capabilities:

Recruit (Screeners)

  • Scouts can submit up to 1 photo and 1 video response
  • Videos (selfie, outward facing, or screen recording) can be a max of 1 minute
    • As a best practice, we do not recommend the use of screen recordings in screeners as they are often more personal, and may be difficult for less tech-savvy scouts

Express missions - Media survey

  • Scouts can submit unlimited photos. Each photo question in your mission can collect a single photo. If you’d like to collect multiple photos, include a separate photo question for each photo upload. Scouts cannot upload multiple photos to a single photo question.
  • Media surveys can include up to 3 videos (selfie, outward facing, or screen recording) and can be a max of 2 minutes in length. 

Express missions - Usability test

Desktop usability test

  • Desktop usability tests are continuously recorded, so there are no separate video or photo upload questions. Your mission will capture the participant’s screen throughout the duration of the mission. You can choose whether to record the participant’s face throughout the mission. 
  • Alternatively, you may use the Talk Out Loud question type to approximate scouts responding to a video prompt.
  • Desktop usability tests can include up to 10 task questions

Mobile usability test (beta)

  • Scouts can submit unlimited photos. Each photo question in your mission can collect a single photo. If you’d like to collect multiple photos, include a separate photo question for each photo upload. Scouts cannot upload multiple photos to a single photo question.
  • Mobile usability tests can include up to 10 task questions
  • You can also include up to 3 videos (selfie or outward facing), which can be a max of 2 minutes in length. 

Diary missions (mobile + desktop)

  • Scouts can submit up to 5 photos and 3 video response
    • Note: scouts can only upload one photo per photo prompt. Include a unique photo prompt for each photo you'd like scouts to upload, up to 5.
  • Videos (selfie, outward facing, or screen recording) can be a max of 5 minutes

If you have surpassed the media limitations in a specific dscout product, you will see a validation pop-up. You must remove the excess media before submitting your screener or mission for review (Recruit and Express) or launching your mission (Diary).

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Pro tip! Media limits enforce the number of photos/videos a scout can submit in an entry, but does not dictate the total number of media prompts you can include in your screener, Express mission, or Diary entry script. 

Use skip logic to split scouts into multiple tracks of questions – each of which can have a unique video & photo questions.

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In the example Express mission media survey above, scouts A & B get skipped to different video prompts depending on their response to the multiple choice question. There are a total of six unique video prompts in this mission, but since each scout only answers three videos in the course of completing their entry, this research design still fits within dscout’s media limits.

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