View usability test responses

When participants start submitting responses to your usability test, you can view them on the Responses tab of your study.

When viewing participant responses, you can choose from three views:

• Questions: Displays a list of all questions in your mission as well as their cumulative responses. Use this view to get an idea of how participants responded compared to one another.
• Participants: Displays all responses from the selected participant. Use this view to see how a specific participant responded to your questions.
• Tags: Displays responses grouped by custom tags you’ve created. Use this view to quickly filter by responses you’ve deemed important. For more information, see Create and manage tags.

View by question

By default, the Responses tab displays responses grouped by question, meaning you’ll see all responses for a given question at once. This view offers a birds-eye view of how everyone who participated in your mission responded to each question. For open-ended questions, you’ll see each individual response labeled by the participant who submitted it. For closed-ended questions, you’ll see a graphic representation (like a bar chart) of responses.

You can return to this view at any time by clicking Questions in the left sidebar of the Responses tab.

View by participant

To view responses by participant, click Participants in the left sidebar of the Responses tab.

Here, you’ll see the selected participant’s response to every question in the mission as well as their responses to any screener questions if your mission used a built-in screener. You can also view more details about the participant in the right side panel, including demographic information.

On this tab, you can also view a participant’s entire session recording, including a transcript of their audio, their screen recording, and their camera recording (if applicable). To view a participant’s session recording, select the participant in the left sidebar, then click View full recording:

For more information on viewing session recordings, see View usability test session recordings.

View by tags

To view responses organized by your custom tags, open the Tags tab in the left sidebar:

For more information on tagging responses, see Create and manage tags.

Filter responses

Across all views of the Responses tab, you can filter the data that’s displayed. For example, you can filter the data to only show responses from participants who made a particular selection from a given multiple choice question. Or, you can filter by participant attributes like age, gender, and more.

To filter responses:

1. Navigate to the Responses tab of your study.
   
   
2. Click the Filter icon in the top right corner.
3. Select your desired filters.
   
   

Now, the responses displayed are filtered to only include those that meet your selected criteria. Return to the filters menu at any time to change your selections or click Clear all to reset your filters entirely.

Other resources

Analysis is never a one-size-fits-all task. Dscout offers many tools to help you analyze your data. Refer to the following articles for help and inspiration:

• Analyze heat maps and click data.
• Explore your data.
• AI summaries.
• AI themes.
• AI notable moments.