Claire

Billing options are largely dependent on the configuration of your Dscout account and subscription. If you have questions about your subscription, contact your Dscout Account Manager for more infor...

 Interview sessions are recorded and available for analysis from the Sessions tab of your study. Here, you’ll find sessions conducted directly within Dscout and any sessions you’ve uploaded manuall...

 Once you’re in an interview session, it’s important to know what tools are at your disposal (as well as how to access them!). Refer to the image and table below for help navigating an interview se...

 Use the Open-Ended Responses view to help you make sense of your open-ended responses (text and video) in diary studies.The open-ended responses view shows a bubble chart (think: word cloud) of th...

Applies to Screeners, Usability tests, and Media surveys Recruiting for missions, you want to find people who fit your research needs as closely as possible. To help, you can use knockout...

Note: This article details information about standalone screeners (used for recruitment only). For information regarding available question types in usability tests and/or media surveys, see Quest...

Within Dscout Diary, we offer two mission types: manual and automatic. You can change mission types under the “Activity Availability” section within your mission’s Details tab. Understanding when t...

Before submitting your project for review, use this checklist to make sure you're on the right track. And if you haven't already, take a look at this example of good mission design! Make sure to dr...

Due dates help you set clear expectations for scouts participating in your research project. The Dscout platform allows you to set due dates for each activity (formerly known as "parts") within you...

Missions, activities, and entries are the key structural elements of a Dscout Diary mission. A mission is a series of research activities that you ask scouts to complete. Most research projects con...