When inviting your own participants to dscout, we have some guidelines and best practices to make their onboarding as smooth as possible. When inviting participants via webpage participants will not be required to create a dscout account. They will only need to supply their name, email address, and agree to dscout's Scout Terms and Conditions & Privacy Policy.
Contents
Related Articles for Researchers
Recruit
Diary
- Inviting first-time scouts to a Diary mission
- Diary webpages
- Diary Mission Onboarding Flow for First-Time Scouts - Scout Profile Required
- Diary Mission Onboarding Flow for First-Time Scouts - Scout Profile Not Required
Live
- Inviting first-time scouts to a Live mission
- Live webpages
- Live Mobile Mission Onboarding Flow for First-Time Scouts
- Live Desktop Mission Onboarding Flow for First-Time Scouts
Express
Related Articles for Participants
- Participating in Diary missions
- Participating in Live missions
- Participating in Express missions
- Receiving your reward
- How to create a PayPal account
- How to add your PayPal email address to your dscout account
- Add an alias to your PayPal
Best practices
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Gauge interest + over-recruit - If you’ve already recruited or gauged interest from a listserv, we typically see somewhere around ~30-40% drop-off, so make sure to over-recruit to account for this! We always recommend gauging interest or recruiting first, because when it comes to sending a mission invitation straight to a listserv, we see drop-off closer to 90-95%!
Note: if you can ask about willingness to share selfie photos/videos + willingness to download the dscout app at the screener stage, that can help improve participation!
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Send an email from a familiar address with details on what to expect - sending it from a familiar address, whether that’s the recruiter or the client, will improve participation. See a sample email template for what details to include below.
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Customize your mission invite message - this will be the first information participants see from dscout, so make sure your invite message includes key details about your project like the overall objective of the study, deadlines, length of study, and incentive!
- Tell participants to allow or add participate@dscout.com to their email contacts - making sure participant email clients don’t block or send critical dscout emails to spam will help everyone stay on top of comms.
Email copy
- Recruit
- Diary
- Live
- Express
Recruit
Hello, I hope this message finds you well. We are reaching out to invite you to participate in a research study to gain deeper insights into [INSERT RESEARCH STUDY TOPIC]. In order to capture this information, we are partnering with a platform called dscout. To start, we’d love to invite you to apply to the study to see if you are a good fit.
If you are a good fit for the study you can expect an invitation with additional information to follow. Have questions or need technical support? Take a look at this Knowledge Base article about Applying on dscout. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Diary
Diary mobile mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME], we are going to ask you to complete [XX NUMBER OF] research activities so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a smartphone app called dscout that will allow you to easily provide us with a glimpse into your life. In each research activity (what we’ll refer to as a "mission activity"), you will be asked to answer a set of questions and submit a photo and/or video of yourself.
Payment information: dscout process payments through PayPal (more info here). In order to receive your reward please make sure you create a PayPal account or use your PayPal email to sign up for dscout. You can also add an alias to your PayPal account if you would prefer to sign up for dscout with a different email. *Please note: You must have an iPhone with iOS14+ or an Android phone with Oreo/8.0+ to download the dscout app. Learn more about device compatibility here. Have questions or need technical support? Take a look at the dscout Diary help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Diary desktop mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME], we are going to ask you to complete [XX NUMBER OF] research activities so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a platform called dscout that will allow you to easily provide us with a glimpse into your life. In each research activity (what we’ll refer to as a "mission activity"), you will be asked to answer a set of questions and submit a photo and/or video of yourself.
Payment information: dscout process payments through PayPal (more info here). In order to receive your reward please make sure you create a PayPal account or use your PayPal email to sign up for dscout. You can also add an alias to your PayPal account if you would prefer to sign up for dscout with a different email. Have questions or need technical support? Take a look at the dscout Diary help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Live
Live mobile mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME] we are going to ask you to complete an interview with us so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a smartphone app called dscout that will allow you to easily provide us with a glimpse into your life.
Payment information: dscout process payments through PayPal (more info here). In order to receive your reward please make sure you create a PayPal account or use your PayPal email to sign up for dscout. You can also add an alias to your PayPal account if you would prefer to sign up for dscout with a different email. *Please note: You must have an iPhone with iOS14+ or an Android phone with Oreo/8.0+ to download the dscout app. Learn more about device compatibility here. Have questions or need technical support? Take a look at the dscout Live help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Live desktop mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME] we are going to ask you to complete an interview with us so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a platform called dscout that will allow us to chat.
Payment information: dscout process payments through PayPal (more info here). In order to receive your reward please make sure you create a PayPal account or use your PayPal email to sign up for dscout. You can also add an alias to your PayPal account if you would prefer to sign up for dscout with a different email. Have questions or need technical support? Take a look at the dscout Live help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Express
Media Survey / Usability mobile mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME], we are going to invite you to participate in a research study so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a smartphone app called dscout. In this study, you will be asked to answer a set of questions and may be asked to submit a photo and/or video.
*Please note: You must have an iPhone with iOS14+ or an Android phone with Oreo/8.0+ to download the dscout app. Learn more about device compatibility here. Have questions or need technical support? Take a look at the dscout Express help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |
Media Survey / Usability desktop mission
Hello, Thank you so much for agreeing to participate in this project! Over the next [INSERT TIMEFRAME], we are going to ask you to complete [XX NUMBER OF] research activities so that we can learn [INSERT PROJECT OBJECTIVES]. In order to capture this information, we are using a platform called dscout. In this study, you will be asked to answer a set of questions and may be asked to submit a photo and/or video.
Have questions or need technical support? Take a look at the dscout Express help center. If you get stuck, reach out to the scout support team at help@dscout.com with a clear description of the problem. If you have any questions about the project itself, feel free to reach out to me at [INSERT EMAIL]. |